Terms of Use
Last updated: September 2026
Welcome to FANPEN AFRICA LTD.
These Terms of Use govern your use of the FANPEN AFRICA LTD website, including the information, resources, materials, features and services made available through it.
The website is operated by FANPEN AFRICA LTD, a company registered in Kenya.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with them, please do not use the website.
1. About FANPEN AFRICA LTD
FANPEN AFRICA LTD is a publishing, media and learning company.
Through this website, we may provide information and services relating to publishing, writing, editing, learning programmes, educational resources, creative development and other activities.
Some services displayed on the website may be subject to additional terms, contracts, quotations, enrolment conditions or agreements.
Where specific terms have been agreed for a particular service, those terms will apply to that service in addition to these Terms of Use.
2. Using Our Website
You may use this website for lawful personal, educational, professional or business purposes consistent with the services and resources we provide.
You must not use the website:
- for unlawful, fraudulent or harmful purposes;
- to interfere with the operation or security of the website;
- to attempt to gain unauthorised access to the website, its systems or information;
- to introduce malicious software, harmful code or other disruptive material;
- to impersonate another person or misrepresent your identity;
- to submit material that infringes another person’s rights; or
- in any way that may harm FANPEN AFRICA LTD, its users, learners, clients or partners.
We may restrict access to the website or particular features where reasonably necessary to protect our users, systems, content or business.
3. FANPEN AFRICA LTD Content and Intellectual Property
Unless otherwise stated, the content made available on this website belongs to FANPEN AFRICA LTD or is used with the permission of the relevant rights holder.
This may include:
- written content;
- educational materials;
- worksheets and learning resources;
- illustrations and graphics;
- photographs and videos;
- logos and branding;
- course and programme materials;
- downloadable resources;
- website designs and layouts; and
- other original FANPEN AFRICA LTD materials.
Copyright, trade marks and other intellectual property rights relating to such material remain with FANPEN AFRICA LTD or the relevant rights holder.
Making material available on this website does not transfer ownership of that material to the user.
4. Free Resources
FANPEN AFRICA LTD may make certain educational, writing, editorial or other resources available free of charge.
Unless a resource states otherwise, you may download and use a free resource for your own personal, learning or classroom use.
You may not, without prior written permission:
- sell or commercially redistribute FANPEN AFRICA LTD resources;
- reproduce substantial parts of them for commercial purposes;
- upload them to another website or platform for redistribution;
- remove FANPEN AFRICA LTD’s copyright, attribution or other ownership information;
- present FANPEN AFRICA LTD material as your own work; or
- modify and republish the material in a way that falsely suggests that FANPEN AFRICA LTD created or endorsed the modified version.
Teachers may use resources made available for classroom use with their learners, subject to any conditions stated on the particular resource.
Where a resource carries its own licence or usage conditions, those conditions will apply.
5. Writing and Learning Programmes
FANPEN AFRICA LTD may offer online and physical classes, workshops, training programmes or other learning experiences for children, teenagers and adults.
Programme details—including dates, duration, fees, delivery method, eligibility, cancellations and other arrangements—may vary between programmes and will be communicated during registration or enrolment.
Registration for a programme does not guarantee a particular educational, examination, publishing, employment or commercial outcome.
Participants are expected to behave respectfully towards facilitators and other participants and to avoid conduct that disrupts learning or threatens the safety or wellbeing of others.
FANPEN AFRICA LTD may establish additional reasonable rules for particular programmes.
6. Children and Young Learners
Some FANPEN AFRICA LTD programmes and resources are intended for children and teenagers.
Where a child requires registration, payment, consent or submission of personal information, involvement of a parent or legal guardian may be required depending on the nature of the programme or activity.
Parents and guardians are responsible for providing accurate information when registering a child and for reviewing any programme-specific requirements communicated by FANPEN AFRICA LTD.
The handling of children’s personal information is addressed further in our Privacy Policy.
7. Manuscripts and Other Material You Submit
You may submit manuscripts, proposals, writing samples, illustrations, enquiries or other materials to FANPEN AFRICA LTD in connection with our services.
You retain ownership of material you submit unless a separate written agreement provides otherwise.
Submission of a manuscript or other creative work through the website does not by itself:
- transfer copyright to FANPEN AFRICA LTD;
- constitute acceptance for publication;
- create a publishing agreement;
- guarantee publication or provision of a service; or
- require FANPEN AFRICA LTD to accept, develop or publish the submitted work.
Any publishing, commissioning, licensing, assignment or other intellectual-property arrangement will be governed by a separate agreement where applicable.
By submitting material, you confirm that you have the right to submit it and that, to the best of your knowledge, doing so does not unlawfully infringe another person’s intellectual property or other rights.
8. Publishing and Editorial Services
Information provided on this website about publishing, editing, proofreading, design, printing, book development or related services is general information.
The precise scope, price, schedule, responsibilities, deliverables and payment arrangements for a project may be established through a quotation, proposal, contract or other written agreement.
An enquiry submitted through the website does not by itself create a contractual obligation on FANPEN AFRICA LTD to undertake a project.
9. Fees, Payments, Cancellations and Refunds
Some FANPEN AFRICA LTD services and programmes require payment.
Applicable fees and payment arrangements will be communicated before or during the relevant purchase, registration or engagement.
Cancellation, rescheduling and refund conditions may differ according to the nature of the programme or service and will be communicated where applicable.
Nothing in these Terms is intended to exclude or restrict any right or remedy that cannot lawfully be excluded under applicable consumer-protection law.
This last safeguard matters because Kenyan consumer legislation contains specific requirements concerning some internet and remote agreements, including disclosure, opportunities to accept or decline, copies of agreements and certain cancellation rights.
10. Information and Educational Content
We aim to provide useful, accurate and appropriately developed information and resources.
However, general information or educational content on the website should not automatically be treated as professional, legal, financial, medical or other specialist advice.
Users remain responsible for determining whether particular information or resources are suitable for their circumstances.
Where educational materials relate to a curriculum, assessment or examination system, FANPEN AFRICA LTD may update them as requirements change.
11. Third-Party Services and Links
The website may contain links to third-party websites, platforms, payment services, social-media services or other external resources.
Such links may be provided for convenience or to enable particular functionality.
Unless expressly stated otherwise, FANPEN AFRICA LTD does not control third-party services and is not responsible for their content, availability, security or privacy practices.
Your use of third-party services may be subject to their own terms and policies.
12. Privacy
Your privacy is important to us.
Our collection and handling of personal information is governed by our Privacy Policy, which should be read together with these Terms of Use where relevant.
13. Availability of the Website
We aim to keep the website and its resources available and functioning properly.
However, we cannot guarantee uninterrupted or error-free access. We may occasionally modify, suspend or withdraw parts of the website for maintenance, security, improvement or other legitimate operational reasons.
We may also change, update, replace or discontinue website content, resources or features from time to time.
14. Limitation of Liability
To the extent permitted by applicable law, FANPEN AFRICA LTD will not be responsible for losses arising solely from reliance on general website information or from circumstances outside our reasonable control.
15. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our website, services, operations or applicable requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
Your continued use of the website following an update will be subject to the version of the Terms then in effect, to the extent permitted by law.
16. Governing Law
These Terms of Use are governed by the laws of Kenya.
Any dispute relating to these Terms or use of the website will be handled in accordance with applicable Kenyan law and through the courts or other dispute-resolution mechanisms having lawful jurisdiction, subject to any rights available to consumers under applicable law.
17. Contact Us
If you have questions about these Terms of Use, please contact:
FANPEN AFRICA LTD
P.O. Box 18516-00100
Nairobi, Kenya
Email: hello@fapenafrica.com
Telephone: +254 142 178 375